1. Introduction

Caragola is a residential development by Blu Horizon Dev (Pty) Ltd (“BHD”, “we”, “us”, “our”), located at 21 Mountain Road, Fish Hoek, Cape Town, 7975. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store and protect personal information submitted through www.caragola.co.za.

2. What information we collect

When you submit an enquiry through our website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Your interest in a specific residence (Unit 1, 2 or 3)
• Any additional information you choose to share in your message

We do not collect sensitive personal information as defined under POPIA, and we do not collect payment information through this website.

3. Why we collect your information

We collect your personal information solely for the following purposes:

• To respond to your enquiry about Caragola
• To provide you with information about the development, available residences, pricing and specifications
• To arrange viewings or consultations at your request
• To keep you informed of relevant updates relating to the development, where you have consented to this

We will not use your information for any purpose other than those listed above without your explicit consent.

4. How we use and share your information

Your personal information will only be accessed by authorised representatives of Blu Horizon Dev and the Caragola sales team. We do not sell, rent or share your personal information with third parties for marketing purposes.

We may share your information with trusted service providers who assist us in operating this website or conducting our business, provided they agree to keep your information confidential and comply with POPIA.

5. How we store and protect your information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Your information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Cookies

This website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings, though this may affect the functionality of certain parts of the website.

7. Your rights under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at:
info@caragola.co.za

8. Information Regulator

If you believe we have handled your personal information unlawfully, you have the right to lodge a complaint with the Information Regulator of South Africa:

• Website: www.inforegulator.org.za
• Email: inforeg@justice.gov.za
• Physical address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

9. Disclaimer

All renders, images and visualisations on this website are illustrative only and may not be an exact representation of the finished product. Pricing and specifications are subject to change and should be confirmed with the developer at the time of enquiry. This website does not constitute a binding offer or sale agreement.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For any questions relating to this Privacy Policy or how we handle your personal information, please contact:

Blu Horizon Dev (Pty) Ltd
21 Mountain Road, Fish Hoek, Cape Town, 7975
info@caragola.co.za
www.caragola.co.za